Modern Slavery Statement

Image showing ethical supply chain oversight and anti-slavery commitmentThis Modern Slavery Statement sets out our commitment to preventing modern slavery, human trafficking, forced labour, and all forms of exploitation within our operations and supply chains. We recognise that modern slavery can occur in many forms, including debt bondage, child labour, coercion, and unlawful restriction of movement. Our organization maintains a zero-tolerance policy toward any practice that undermines human dignity or violates fundamental rights.

To support this commitment, we apply robust due diligence across our business activities and expect the same standards from our suppliers, contractors, and partners. Our modern slavery policy is embedded into procurement, onboarding, and risk assessment processes, helping us identify and address potential concerns early. We aim to ensure that every commercial relationship is built on transparency, accountability, and respect for lawful employment practices.

Image depicting supplier risk assessment and compliance reviewWe assess risk using a proportionate, risk-based approach, focusing on sectors, geographies, and services where the risk of exploitation is higher. Where needed, we request evidence of labour standards, working conditions, and workforce management procedures. Supplier audits are an essential part of this process, and they may include document reviews, worker interviews, site inspections, and corrective action plans when improvements are needed.

Our suppliers are required to confirm compliance with applicable labour laws and to prohibit any form of modern slavery in their own operations and supply chains. Contract terms may include clauses allowing us to suspend or terminate relationships where serious concerns are identified and not resolved. We also expect suppliers to maintain accurate records, ensure freedom of movement, and prevent any retention of identity documents or wages.

Image showing confidential reporting and investigation processWe encourage a culture of openness so that concerns can be raised without fear of retaliation. Reporting channels are available for employees, contractors, and other stakeholders to report suspected violations, unsafe labour practices, or unethical conduct. Reports are treated seriously, assessed promptly, and investigated in line with internal procedures. Where appropriate, remediation may include workforce support, supplier engagement, escalation to management, or referral to relevant authorities.

Training and awareness are important parts of our approach. Relevant staff receive guidance on identifying warning signs, understanding procurement responsibilities, and responding appropriately to concerns. By strengthening awareness, we improve our ability to detect risks and uphold the principles set out in this modern slavery statement.

We monitor our controls through periodic reviews of policies, supplier performance, audit outcomes, and reported issues. Findings are recorded and used to strengthen future risk management measures. This continuous improvement approach helps ensure that our commitments remain practical, measurable, and aligned with evolving expectations. The effectiveness of our response is considered alongside business changes, emerging risks, and lessons learned from prior assessments.

Image representing annual policy review and governance meetingThis statement is reviewed annually to confirm that it remains accurate, effective, and responsive to operational developments. The annual review considers changes in legislation, business structure, sourcing patterns, and supplier risk profiles. Any required updates are approved through the appropriate governance process so that our modern slavery commitments continue to reflect best practice and meaningful action.

Image symbolizing human rights protection and responsible business practicesThrough this Modern Slavery Statement, we reaffirm our responsibility to act ethically, uphold human rights, and work collaboratively with our supply chain to eliminate exploitation. We will continue to strengthen our controls, improve supplier oversight, and support transparent reporting so that our business remains vigilant in preventing modern slavery in all its forms.

Waterloo Cleaners

Modern Slavery Statement outlining zero tolerance, supplier audits, reporting channels, and annual review to prevent exploitation across operations and supply chains.

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What Our Customers Say

Excellent on Google
4.9 (10)

Brilliant service, beginning to end. They were quick to respond, friendly, and attentive throughout the process. I was pleasantly surprised with how great the final result was. The team handled every small detail with care and delivered a thorough deep clean. I'll definitely book you again.

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A

Waterloo Cleaning delivers great service every time. The employees are courteous, professional, and always reliable.

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S

Excellent service! Our carpet looks brand new thanks to the skilled and efficient cleaner. Highly professional and will absolutely use this service in the future.

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J

This was my first time with this company and I was highly impressed. Great, friendly staff and professional service. I'll return for sure.

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S

The cleaning crew provided outstanding service cleaning our carpets. They were courteous, professional, and left everything immaculate. Thank you Waterloo Cleaning for a job well done.

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J

I am so happy I booked Waterloo Cleaning! They arrived promptly and did an exceptional job cleaning. Every detail was addressed--highly recommend!

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E

Five stars for CleanersWaterloo! My house looks and feels fantastic after their work. They covered every part thoroughly and efficiently.

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N

Delighted! My furniture is cleaner than ever in just two hours. Booking and pricing were both straightforward and fair.

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C

Waterloo Cleaning Agency truly went the extra mile. They arrived exactly when they said, didn't miss a spot, and left everything perfectly clean. The team was both friendly and highly professional, and the price was right.

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R

The service from the Waterloo Cleaning Agency cleaner was top-tier. He made sure the job met our expectations and helped reduce our stress significantly.

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